Digital Services » Digital Service Delivery

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Digital Service Delivery

Contact Us

The main IT support for staff and students is via the IT Service Desk. All IT problems and requests should be logged via the IT Service Desk.

Send a message

Phone us: 0300 500 5055

Our phone line is staffed around the clock, including weekends. You can phone us 24/7.

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Services

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Bring Your Own Device (BYOD)

Bring Your Own Device (BYOD) enables staff and students to use their own personal devices such as phones, tablets, and laptops to access University resources.

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Print, Copy and Scan

You can print, copy, and scan using our Multi-Functional Devices (MFDs) on all of our campuses. Read more for locations and printing costs.

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Teaching and Learning Spaces

We have a number of teaching and learning spaces across all campuses with a wide range of facilities to support our teaching and learning delivery methods.

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Network Storage

You can store files on your OneDrive, on Teams, and on shared drives. Learn more about the options and responsibilities you have regarding how you store your data.

Service Now

ServiceNow is the new online centre for contacting our support departments, getting help, and reporting problems.

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Computer Rooms

Details of our computer rooms on all of our campuses.

Password Reset

The Self-Service Password Reset portal enables all students & staff to reset their password without having to contact the IT Service Desk.

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Multi-factor Authentication (MFA)

MFA provides an extra layer of protection when accessing University IT Systems.

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Home Internet Help

If you are working/studying from home and have very poor internet speeds, then the information here is designed to help you.

Connecting to Wi-fi

Eduroam is the wireless network for students and staff to use across all campuses.

Software and Apps

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Microsoft Office 365

Find out about Microsoft Office 365, a powerful suite of programmes available free with your staff or student account.

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Outlook Email

Your Outlook email account connects you to the rest of UWTSD. Check it regularly for important messages and useful information about events and resources.